Your information, explained.
This policy explains the handling of personal information associated with visiting jyunveli.com, ordering, and contacting us.
Who handles your information
Guangzhou Kenai Import & Export Trading Co., Ltd. operates jyunveli™. You can contact us about privacy at service@jyunveli.com or at the business address below.
Information you provide and generate
We collect information needed for the interactions you choose: name, email, phone number where supplied, billing and delivery addresses, order details, correspondence, and returns information. Website operation may also involve IP address, browser and device information, and records of site activity. Payment providers handle information required for payment processing.
Why information is used
Information is used to process orders and payments, arrange delivery, provide support, administer returns, maintain business records, prevent fraud, and operate the store. Where relevant law requires a legal basis, this may include performing a contract, legal obligations, legitimate business interests, or consent as appropriate. Marketing requires an applicable permission or other lawful basis.
When information is shared
Relevant information is disclosed to providers supporting store hosting, checkout, payment, delivery, customer support, security, and other services actually used by the store. Information may also be disclosed where required by law, to protect legal rights, or during a lawful business transfer. Providers receive information relevant to their role.
Website technologies and choices
Essential cookies and similar technologies support functions such as cart operation and security. Additional technologies may be used for preferences, measurement, or marketing where enabled and permitted. Use any privacy controls offered by the store and your browser settings to manage available choices. Blocking essential cookies may affect checkout.
Processing in other locations
Our business and service providers may process information in different countries. Where required, appropriate safeguards are applied to international transfers. Contact us for information relevant to your request.
How long records are kept
We retain information for the purposes described here and as needed for legal, tax, accounting, dispute, or fraud-prevention obligations. Retention depends on the record type and applicable requirements; information is deleted or de-identified when no longer needed.
Protecting information
We use reasonable safeguards appropriate to the information handled. Electronic transmission and storage carry risks, and absolute security cannot be guaranteed. Do not send full card details or account passwords to support.
Your privacy rights
Depending on your location and applicable law, you may request access, correction, deletion, a copy of information, restriction, or objection to certain processing. You may withdraw consent where processing relies on it and opt out of marketing using available unsubscribe instructions. Additional sale, sharing, targeted-advertising, or appeal rights may apply in some jurisdictions. Email us to exercise applicable rights; we may verify identity proportionately and respond within the applicable legal timeframe. You may also complain to your local privacy authority.
Online store audience
The store is intended for customers who can lawfully make purchases. We do not knowingly collect children’s information in breach of applicable law. If you believe a child has provided information improperly, contact us so we can review it.
External services
Third-party websites and payment services have their own privacy notices. Review those notices when using their services.
Changes to this notice
We may revise this policy to reflect changes in practices or requirements. The current notice is posted on this page, and additional notice will be given where required by law.
For help with a purchase, include your order number and checkout email. Contact service@jyunveli.com.
Business & contact details.
jyunveli™ is owned and operated by Guangzhou Kenai Import & Export Trading Co., Ltd.
jyunveli™
Guangzhou Kenai Import & Export Trading Co., Ltd.
Li Ting
Room 3401 (designated as D026), 4th Floor, No. 12 Daguan South Road, Tianhe District, Guangzhou