A note to our team.
For product questions, order updates, delivery concerns, and return requests, contact the jyunveli™ team.
How to reach us
Email service@jyunveli.com or call +86 15794973399. Please include your order number and the email used at checkout for an existing order.
Tell us what you need
Include the product name or page link, the option you are considering, and your question about dimensions, materials, contents, or care.
Help us understand the issue
If an item is damaged, incorrect, incomplete, or different from its description, describe the problem and attach clear photographs where practical. Never email full card numbers, passwords, or payment verification codes.
Contact us before posting a return
Request a return within 30 calendar days after confirmed delivery. We will explain the applicable steps and destination. The business address below is not an automatic return destination.
For help with a purchase, include your order number and checkout email. Contact service@jyunveli.com.
Business & contact details.
jyunveli™ is owned and operated by Guangzhou Kenai Import & Export Trading Co., Ltd.
jyunveli™
Guangzhou Kenai Import & Export Trading Co., Ltd.
Li Ting
Room 3401 (designated as D026), 4th Floor, No. 12 Daguan South Road, Tianhe District, Guangzhou